---
title: "Organization Settings"
description: "Organization Settings is the section where you can view and change the core information of your organization."
section: "Organization"
site: "Netsipp Knowledge Base"
language: en
url: https://docs.netsipp.com/en/organizasyon/ayarlar
---

# **Organization Settings**

**Organization Settings** is the section where you can view and change the core information of your organization. From this area you can view your organization details, manage members and notification preferences, create API users and review the audit records of the actions taken.

- To reach the organization settings, click **your company name** at the top of the screen. From the menu that opens, click the **Settings** icon.

![1787745172496-bc7c381c328ea17ab3b0b202.png](https://dosyaindir.netgsm.com.tr/download?p=c763548c6d8fd02ed84c2d605d51970b726427fd3f4ae13097a8b091a0866fd8bbf5d605fbb9f3ba77bb883fc6b42fa341e60d075fa2f242dc3d8a49660aaaac284b858125eb832b2db223bb3a0cb9485d9b64b8589ad50db67248311bdb36ba60553855c9217d9e10ffb052c12317e3e0ef90b800d9b166d2950138a4fd2027%3A%3A582f8092c678d04be478219132d7f2b7&h=5394478694def0ee4a3043f135c3a1ff5104733609b660aec00cc79b81087fd9&v=8b8fad2d2b17c165d25d009eefb5262f%3A%3Ac6773eca42d2029060d9b8364fc594d9)

The Organization Settings screen contains the following tabs:

- Organization Information
- Organization Members
- Notification Settings
- API Users
- Audit Log

## **Organization Information**

- In this section you can view the general information of your organization. It contains details such as the **Service No, Organization Name and Created At** date.
- From the **Subscription** section you can view the number of products in your organization and the products that are expiring soon. Use the **View in Billing** button to reach the invoice details of your subscription.
- To change or add the logo of your organization, upload the relevant image from the **Organization Logo** section.

![1787745798792-bbcce5a79b7e884ef5cabfae.png](https://dosyaindir.netgsm.com.tr/download?p=e976e4d9b04db526a65fea0655abb47a78eecb08fb505ea27992a2bf145ffb103a8e23fd51494ca45a27edfb0863e217343981b1de78029343f9b7c342a5c8059827aadbc83c8a9539375e568043c6535091c84f595b5fc14e95b4bfd8730913e1f96b883dff38bc7dd045ade17de311b20458d3b9395059a3fb2d3a200f1a0f%3A%3Adbbe78196ba19f33d8b0bd7e5898590c&h=348d1de737dfd87125cc783b3cce6d303c16202b6afa823cd362e1f25c277e25&v=74dde64754beb449b6bd7b69bd540f7c%3A%3A6799e321fea8bc8f807689cdb63fdc05)

## **Organization Members**

- The **Organization Members** section is the area where you manage the active users in your organization and the invitations that have not been accepted yet.
- The member list shows information such as **Name, E-Mail, Date, Last Login, Role and Status (Pending Invitation, Accepted, Expired, Cancelled and Declined)**.
- To act on an existing member, click the **three dots** icon at the far right of the relevant row. From the menu that opens you can carry out the **Edit, Confirm Cancellation or Delete** actions. Use the **Edit** option to change the member's role.

![1787745882744-27111a99d9837ab4292f6cba.png](https://dosyaindir.netgsm.com.tr/download?p=bdbf476129df4304ae10b8c0e6a25bf53bf596dcf846ddfbe703f2725741aaa5cac82e5a00b9f6a7e09012fa130866fca08ffe691a67bfe03696fa74a24c426fe457d94269cb11c11b715cb1bbc0abfd8b70ef3d21ca183699558b0b50c17f27395f1204116e0faa10342f6f85a3eee8ac657b540abaf745c85c0e754a26f9cc%3A%3A043b594791deda3aa9e8db43673dd4d0&h=7d352dc7d385e6776e8c3b2563be90d61490591ab3d07d51fbdf4fb6c450f507&v=4e85e54910855d0b2e8cdf23d6046eca%3A%3A33a95aa7476892ce73372c88607b1440)

### **Invite a New Member**

- To add a new user to your organization, click the **Invite** button at the top of the screen.

![1787746594433-09dcad6001db7458806d8797.png](https://dosyaindir.netgsm.com.tr/download?p=8a797e1b40480a56918e4d55bb6764f492f464972e2ca3eb7b1e86ca894ecf9d4a0c02e7fbb7a7c745ad556db54e638829662e5ddda7a8d494cd5e19a82cf6b2218ab62ae22eb9971ca275362b1f9372c638f682b50da021e630d4feae518cf1e07b0fc6bca85e8eea12cdb4bca6c1193c566f699613f6edceffc35ea1d6e7bc%3A%3A3cb1ee32e3fd14792480c693d369bbd3&h=6d53cfe9eea6bef8b86e56b8a8e645cd35995ad1142ae4f75f4bd3299b45540b&v=76457736c710ed2d05a4a2d7a6a25905%3A%3A3cc52a73992f9af0209285e8329dd67f)

- On the screen that opens, enter the **E-Mail** address of the user you want to invite. From the **Roles** section, select the role or roles to assign to the user. When you make a role selection, the permissions those roles hold are displayed on the right side of the screen.
- You can set the validity of the invitation as **24 hours, 7 days or 30 days**. Then click the **Send invitation** button to deliver the invitation. The invitation is sent to the e-mail address.

![1787746626397-9670be79241421b310d9fa06.png](https://dosyaindir.netgsm.com.tr/download?p=aaad8d05ce45dc6bf816d34832982aaca2f1c1dde5d4c5a36155a953c2edb0a71ef7c79767580df1b2cdeeee429b50d45cd38b0243173302014764f67d635b38c7df0302762d2011f6a388b3f07df320e3e35afbbbaa26bbfde0eb1ddfd666653215c9471af3376bd599c0133f8c356aa172ff2b220d161b8d7683dd5f740d46%3A%3A4faf3f21cc28c5b08dece475331c01c8&h=58e33e984489939b998ee0c994ab710858e551da1aefc4fd8d8b880279027425&v=35668dddf33735bc9269bd409de37255%3A%3A92dd9fbd3f89a123863e801349a374fd)

## **Notification Settings**

- From the **Notification Settings** section you can decide through which channels invoice and invitation notifications are received.
- You can set your preferences per notification type with the **E-Mail** or **Application** options. Once you have set all of your notification preferences, click the **Save Changes** button.

![1787746666546-2142f23c0956e529b3d6747c.png](https://dosyaindir.netgsm.com.tr/download?p=d846f3089f17e5129bd8ecfe058c8a458abe1c3b07382f5e150a0d6a73321bd127cc6a3c8e9faea96eb4d1babfc0794030a515556e3220ba25dfb2c456f0c29bb88817cdf8e7ee7f1afd41da797603965c29b3838738656a193fb75026023cec86490e0a994a88e340ca2f5b8d97fe766c8ad03bc668aa7b710dfb31b23f36bf%3A%3A7525163215659558b52a2c3c93969c9d&h=3e55f43f30066097b64d72ef7013d7dacc87d1eafe4ab8b8dd70c8e1fbd19b45&v=fd6da2de75436519df03493e9918c0d7%3A%3A5d16f3f04e9b9b9156a0f8ce6bae9b88)

## **API Users**

- In this section you can view and manage the existing API users created for your organization.
- The API users list contains information such as **Name, Status, Expiry Date and Last Access Time**.
- To edit the details of an existing API user or delete its record, click the **three dots** icon at the far right of the relevant row and select the action you want.

![1787746717236-6428dc203b7326211c433330.png](https://dosyaindir.netgsm.com.tr/download?p=89fd4d334eec001830725a683d5fb05e3d13bc3e24e065bc9f7928bb663b6f1144ac4d870b87371480b1e72556e7396c66548166faeb6fb42c916187e33682a30cf7ccd7ddf7126488aa38a0e577e7dbfcbadbc4b4c4d5ec2ce457b841c1e055d61c3a243c3381688d3d9dc3f906848c685c04c42bba97fc59097f08da124b6a%3A%3A77a19949ac8f3fa2da34083b9593bce2&h=8871e752b1fc388e52ee72a71286dfac12cc8c3ea1fb336788c835a22553ff5f&v=5d88aa4c8e6f4edb1a4b7979f20dee83%3A%3Ac6c4becf93793c1e2e2f936cd0210929)

### **Add API User**

- To create a new API user, click the **Add** button.

![1787746756332-fd815c28b9b54c1fb198b2bd.png](https://dosyaindir.netgsm.com.tr/download?p=07e2f594ecfeb0a6cc803613a61532a08b05efc9a377085c92ba4cb0a2257331132b860a8cb3a1b98211ca023359ff2315cafb53ab0f67a6c9111a4857cea96a1e59fdaebff7b91b918ade5e9f254fb98e8b649a19cd8adf1734b919131c6d5da0d91c6ff578ac5d6daf547953763af7dabbe7bdd1f7c718b5f2b77fd8c16ba9%3A%3A12fd00b0e9cbfba41d8809f1a23ab039&h=4075e97dfe27626fc1da3bbf2fdee2a548fa78844479828bca80c577d4b443b2&v=52b428475051349e7d80e9e113f7a167%3A%3A7cad15235394d7e7e18d52b56253896b)

- On the screen that opens, define the **Name, Expiry Date and Permissions**.
- If you do not set an expiry date, the API user is defined as **unlimited**. Once you have completed the details, click the **Save** button.

![1787746804096-8de5c7965d86e200d44b27bc.png](https://dosyaindir.netgsm.com.tr/download?p=e04f323c02e99ef216da572cf47789857500ed7540475209a7caa49b7b5202decff134e88f5630e122f416d3cb92e0a41382ef292402acb05ddbdc1ed42e810ff59ce0e8f123db71bc505a309d03e4dabc8a8db649f8677777d7495a8d9da264e634e2f31ed918ee3bea87c1e28eaa918ad5e4f4abb8234eabe92a9f66ce70fb%3A%3A1c6c367bf949453c9fa099d9c811e35e&h=73c067e2eaa757c979f6194f3bd6f71f7f35439b4c8252bc1dc8745664b1da26&v=fe8cc9f1d01c55c334d2a4abb620f93c%3A%3A600dba602511f918f9093aaec31aa4c2)

*Note: When the record is saved, an**API Key**is displayed on the screen. The API Key is shown**only once**, so copy it somewhere safe.*

## **Audit Log**

From the **Audit Log** section you can view the latest changes made on your organization. This area helps you follow the actions taken in the organization.

## Site menu

- [Introduction](https://docs.netsipp.com/en)
- **Authentication**
  - [Create Account](https://docs.netsipp.com/en/kimlik-dogrulama/hesap-olustur)
  - [User Login](https://docs.netsipp.com/en/kimlik-dogrulama/kullanici-girisi)
  - [Password Reset](https://docs.netsipp.com/en/kimlik-dogrulama/sifre-sifirlama)
- **Organization**
  - [Organization List ](https://docs.netsipp.com/en/organizasyon/organizasyon-listesi)
  - [Organization Settings](https://docs.netsipp.com/en/organizasyon/ayarlar) ← this page
  - [Organization Schema](https://docs.netsipp.com/en/organizasyon/sema)
  - [Wallboard](https://docs.netsipp.com/en/organizasyon/tv-ekrani)
  - [Flow Designer](https://docs.netsipp.com/en/organizasyon/akis-diyagrami)
  - [Directory Management](https://docs.netsipp.com/en/organizasyon/rehber)
  - [Break Management](https://docs.netsipp.com/en/organizasyon/molalar)
  - [Supervisor](https://docs.netsipp.com/en/organizasyon/supervisor)
  - [Auto Dialer](https://docs.netsipp.com/en/organizasyon/otomatik-arama)
  - [Public API](https://docs.netsipp.com/en/organizasyon/public-api)
  - [FCT](https://docs.netsipp.com/en/organizasyon/fct)
- **Marketplace**
  - [Product Store](https://docs.netsipp.com/en/pazar-yeri/katalog)
  - [Shopping Cart](https://docs.netsipp.com/en/pazar-yeri/sepet)
  - [Checkout Page](https://docs.netsipp.com/en/pazar-yeri/odeme)
  - [Product Detail Page](https://docs.netsipp.com/en/pazar-yeri/urun-detay)
- **Products**
  - [Cloud PBX Packages](https://docs.netsipp.com/en/urunler/bulut-santral-paketleri)
  - [Agent Module](https://docs.netsipp.com/en/urunler/agent-modulu)
  - [Agent Screen Applications](https://docs.netsipp.com/en/urunler/agent-ekrani-uygulamalari)
  - [Supervisor Module](https://docs.netsipp.com/en/urunler/supervisor-modulu)
  - [Wallboard](https://docs.netsipp.com/en/urunler/tv-ekrani-modulu)
  - [Call Recording](https://docs.netsipp.com/en/urunler/gorusme-kaydi)
  - [Call Transcript](https://docs.netsipp.com/en/urunler/cagri-transkript)
  - [Quality Evaluation Module](https://docs.netsipp.com/en/urunler/kalite-degerlendirme-modulu)
  - [Post-Call Survey](https://docs.netsipp.com/en/urunler/cagri-sonu-anket)
  - [Call Center Reports](https://docs.netsipp.com/en/urunler/cagri-merkezi-raporlari)
  - [Netsipp Live Chat](https://docs.netsipp.com/en/urunler/netsipp-canli-chat)
  - [Directory Lookup](https://docs.netsipp.com/en/urunler/rehber-sorgusu)
  - [PBX Extension](https://docs.netsipp.com/en/urunler/toplam-dahili-adedi)
  - [Telephone Line (Trunk) Package](https://docs.netsipp.com/en/urunler/telefon-hatti)
  - [Netsipp Webhook](https://docs.netsipp.com/en/urunler/netsipp-webhook)
  - [Custom API](https://docs.netsipp.com/en/urunler/ozel-api-custom)
  - [Netsipp Softphone Desktop](https://docs.netsipp.com/en/urunler/netsipp-softphone-masaustu)
  - [Netsipp Softphone Mobile](https://docs.netsipp.com/en/urunler/netsipp-softphone-mobil)
  - [Netgsm SMS](https://docs.netsipp.com/en/urunler/netgsm-sms)
  - [NetIYS](https://docs.netsipp.com/en/urunler/netiys)
  - [Netsipp Mail](https://docs.netsipp.com/en/urunler/netsipp-mail)
  - [Physical IP FCT](https://docs.netsipp.com/en/urunler/fiziki-ip-fct)
  - [Auto Dialer](https://docs.netsipp.com/en/urunler/otomatik-arama-urun)
  - [eSIM-FCT](https://docs.netsipp.com/en/urunler/ip-fct)
  - [NGN Trunk Service](https://docs.netsipp.com/en/urunler/ngn-trunk-hizmeti)
  - [Show Calling Number](https://docs.netsipp.com/en/urunler/arayan-numarayi-goster)
- **PBX Settings**
  - [Extension Management](https://docs.netsipp.com/en/pbx-ayarlari/dahililer)
  - [Queue Management](https://docs.netsipp.com/en/pbx-ayarlari/kuyruklar)
  - [Announcement Management](https://docs.netsipp.com/en/pbx-ayarlari/anonslar)
  - [IVR Menu Management](https://docs.netsipp.com/en/pbx-ayarlari/ivr-listesi)
  - [Department Management](https://docs.netsipp.com/en/pbx-ayarlari/departmanlar)
  - [Team Management](https://docs.netsipp.com/en/pbx-ayarlari/takimlar)
  - [Outbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/giden-hatlar)
  - [Inbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/gelen-hatlar)
  - [Telephone Line Management](https://docs.netsipp.com/en/pbx-ayarlari/trunk-yonetimi)
  - [Sound Library](https://docs.netsipp.com/en/pbx-ayarlari/sistem-kayitlari)
  - [General Settings](https://docs.netsipp.com/en/pbx-ayarlari/genel-ayarlar)
  - [Time Condition Management](https://docs.netsipp.com/en/pbx-ayarlari/zaman-kosullari)
- **Projects and Tickets**
  - [Projects](https://docs.netsipp.com/en/projeler-ve-biletler/proje-detay)
- **Users and Roles**
  - [Agent (User) Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/agent-yonetimi)
  - [Role Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/roller)
- **Profile and Account**
  - [Profile & Account Settings](https://docs.netsipp.com/en/profil-ve-hesap/profil)
- **Reports**
  - [Call Reports ](https://docs.netsipp.com/en/raporlar/cagri-raporlari)
  - [Agent Call Report](https://docs.netsipp.com/en/raporlar/agent-cagri)
  - [CDR Report](https://docs.netsipp.com/en/raporlar/cdr)
  - [Organization Daily Report](https://docs.netsipp.com/en/raporlar/gunluk-organizasyon)
  - [Queue Daily Report](https://docs.netsipp.com/en/raporlar/kuyruk-gunluk)
  - [Queue Detail Report](https://docs.netsipp.com/en/raporlar/kuyruk-detay)
- **Integrations**
  - [Zoho CRM ](https://docs.netsipp.com/en/entegrasyonlar/zoho-crm)
  - [ikas ](https://docs.netsipp.com/en/entegrasyonlar/ikas)
  - [Aidatım](https://docs.netsipp.com/en/entegrasyonlar/aidatim)
  - [ArnivaIsp](https://docs.netsipp.com/en/entegrasyonlar/arnivaisp)
  - [Dia](https://docs.netsipp.com/en/entegrasyonlar/dia)
  - [Ennet](https://docs.netsipp.com/en/entegrasyonlar/ennet)
  - [Freshdesk](https://docs.netsipp.com/en/entegrasyonlar/freshdesk)
  - [Halı Pratik](https://docs.netsipp.com/en/entegrasyonlar/hali-pratik)
  - [Hubspot](https://docs.netsipp.com/en/entegrasyonlar/hubspot)
  - [Kommo](https://docs.netsipp.com/en/entegrasyonlar/kommo)
  - [Logo](https://docs.netsipp.com/en/entegrasyonlar/logo)
  - [Monday](https://docs.netsipp.com/en/entegrasyonlar/monday)
  - [NegroPOS](https://docs.netsipp.com/en/entegrasyonlar/negropos)
  - [Slack](https://docs.netsipp.com/en/entegrasyonlar/slack)
  - [Teamgram](https://docs.netsipp.com/en/entegrasyonlar/teamgram)
  - [Ticimax](https://docs.netsipp.com/en/entegrasyonlar/ticimax)
  - [T-Soft](https://docs.netsipp.com/en/entegrasyonlar/tsoft)
  - [Usta Pos](https://docs.netsipp.com/en/entegrasyonlar/usta-pos)
  - [WhatsApp](https://docs.netsipp.com/en/entegrasyonlar/whatsapp)
  - [Zendesk](https://docs.netsipp.com/en/entegrasyonlar/zendesk)
  - [Zoho Desk](https://docs.netsipp.com/en/entegrasyonlar/zoho-desk)
  - [Wiradius](https://docs.netsipp.com/en/entegrasyonlar/wiradius)
  - [Wordpress Woocommerce](https://docs.netsipp.com/en/entegrasyonlar/wordpress-woocommerce)

## Full documentation

- [llms.txt](https://docs.netsipp.com/llms.txt): Site index — every page with its summary
- [llms-full.txt](https://docs.netsipp.com/llms-full.txt): Plain-text copy of every document in one file