--- title: "Organization Schema" description: "The Organization Schema is the area that lets you review the hierarchical relationships between the departments, teams and users in your organization visually." section: "Organization" site: "Netsipp Knowledge Base" language: en url: https://docs.netsipp.com/en/organizasyon/sema --- # **Organization Schema** The **Organization Schema** is the area that lets you review the hierarchical relationships between the departments, teams and users in your organization visually. The structure is shown on a flow diagram and the connections between units are indicated with arrows. - To reach this screen, follow**Organization Structure > Organization Schema** in the left menu. - You can zoom in to review the diagram in more detail, or zoom out to see the overall view. ![1787822675646-fa9a56f737e9b12737b32ce9.png](https://dosyaindir.netgsm.com.tr/download?p=62759ae7ac40f2d07ea701cf2ba15b2d77bb8cf93977050e8452a9f9d782525885e18fe1b650c15ab6ec8100c6ad22e7f15db6bb9a9a504a58cbf95e84447d9bf1e2fce2269e3b6bc594b244c2bd9c6b175fb4f7b93500461b77b41b7005a7b867be2f63f995e4efacf7917d61f2b757fd785abb7836f5ffe6b548463b67b9b3%3A%3Afad0ae732798494138aaea0cfd4a8b79&h=99cb04d9a6964b488b3068ee4e2372bce3b751a427e440bac258c29b0887e512&v=1a49d1d8c0bb0532ac5e994d71bd5627%3A%3A6770006a2b1cb0f13e51a3d3af587023) ## **Edit and Delete Actions** You can edit the details of a department, team or user shown in the organization schema directly from the schema. - Click the name of the record you want to edit and then select the **Pencil** icon. Make the necessary changes in the window that opens to complete your action. - To delete a record, click on that record and use the **Delete** icon. ***Note:**The connections in the organization schema are created automatically from the assignments made on the**Departments**and**Teams**management screens.* ## Site menu - [Introduction](https://docs.netsipp.com/en) - **Authentication** - [Create Account](https://docs.netsipp.com/en/kimlik-dogrulama/hesap-olustur) - [User Login](https://docs.netsipp.com/en/kimlik-dogrulama/kullanici-girisi) - [Password Reset](https://docs.netsipp.com/en/kimlik-dogrulama/sifre-sifirlama) - **Organization** - [Organization List ](https://docs.netsipp.com/en/organizasyon/organizasyon-listesi) - [Organization Settings](https://docs.netsipp.com/en/organizasyon/ayarlar) - [Organization Schema](https://docs.netsipp.com/en/organizasyon/sema) ← this page - [Wallboard](https://docs.netsipp.com/en/organizasyon/tv-ekrani) - [Flow Designer](https://docs.netsipp.com/en/organizasyon/akis-diyagrami) - [Directory Management](https://docs.netsipp.com/en/organizasyon/rehber) - [Break Management](https://docs.netsipp.com/en/organizasyon/molalar) - [Supervisor](https://docs.netsipp.com/en/organizasyon/supervisor) - [Auto Dialer](https://docs.netsipp.com/en/organizasyon/otomatik-arama) - [Public API](https://docs.netsipp.com/en/organizasyon/public-api) - [FCT](https://docs.netsipp.com/en/organizasyon/fct) - **Marketplace** - [Product Store](https://docs.netsipp.com/en/pazar-yeri/katalog) - [Shopping Cart](https://docs.netsipp.com/en/pazar-yeri/sepet) - [Checkout Page](https://docs.netsipp.com/en/pazar-yeri/odeme) - [Product Detail Page](https://docs.netsipp.com/en/pazar-yeri/urun-detay) - **Products** - [Cloud PBX Packages](https://docs.netsipp.com/en/urunler/bulut-santral-paketleri) - [Agent Module](https://docs.netsipp.com/en/urunler/agent-modulu) - [Agent Screen Applications](https://docs.netsipp.com/en/urunler/agent-ekrani-uygulamalari) - [Supervisor Module](https://docs.netsipp.com/en/urunler/supervisor-modulu) - [Wallboard](https://docs.netsipp.com/en/urunler/tv-ekrani-modulu) - [Call Recording](https://docs.netsipp.com/en/urunler/gorusme-kaydi) - [Call Transcript](https://docs.netsipp.com/en/urunler/cagri-transkript) - [Quality Evaluation Module](https://docs.netsipp.com/en/urunler/kalite-degerlendirme-modulu) - [Post-Call Survey](https://docs.netsipp.com/en/urunler/cagri-sonu-anket) - [Call Center Reports](https://docs.netsipp.com/en/urunler/cagri-merkezi-raporlari) - [Netsipp Live Chat](https://docs.netsipp.com/en/urunler/netsipp-canli-chat) - [Directory Lookup](https://docs.netsipp.com/en/urunler/rehber-sorgusu) - [PBX Extension](https://docs.netsipp.com/en/urunler/toplam-dahili-adedi) - [Telephone Line (Trunk) Package](https://docs.netsipp.com/en/urunler/telefon-hatti) - [Netsipp Webhook](https://docs.netsipp.com/en/urunler/netsipp-webhook) - [Custom API](https://docs.netsipp.com/en/urunler/ozel-api-custom) - [Netsipp Softphone Desktop](https://docs.netsipp.com/en/urunler/netsipp-softphone-masaustu) - [Netsipp Softphone Mobile](https://docs.netsipp.com/en/urunler/netsipp-softphone-mobil) - [Netgsm SMS](https://docs.netsipp.com/en/urunler/netgsm-sms) - [NetIYS](https://docs.netsipp.com/en/urunler/netiys) - [Netsipp Mail](https://docs.netsipp.com/en/urunler/netsipp-mail) - [Physical IP FCT](https://docs.netsipp.com/en/urunler/fiziki-ip-fct) - [Auto Dialer](https://docs.netsipp.com/en/urunler/otomatik-arama-urun) - [eSIM-FCT](https://docs.netsipp.com/en/urunler/ip-fct) - [NGN Trunk Service](https://docs.netsipp.com/en/urunler/ngn-trunk-hizmeti) - [Show Calling Number](https://docs.netsipp.com/en/urunler/arayan-numarayi-goster) - **PBX Settings** - [Extension Management](https://docs.netsipp.com/en/pbx-ayarlari/dahililer) - [Queue Management](https://docs.netsipp.com/en/pbx-ayarlari/kuyruklar) - [Announcement Management](https://docs.netsipp.com/en/pbx-ayarlari/anonslar) - [IVR Menu Management](https://docs.netsipp.com/en/pbx-ayarlari/ivr-listesi) - [Department Management](https://docs.netsipp.com/en/pbx-ayarlari/departmanlar) - [Team Management](https://docs.netsipp.com/en/pbx-ayarlari/takimlar) - [Outbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/giden-hatlar) - [Inbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/gelen-hatlar) - [Telephone Line Management](https://docs.netsipp.com/en/pbx-ayarlari/trunk-yonetimi) - [Sound Library](https://docs.netsipp.com/en/pbx-ayarlari/sistem-kayitlari) - [General Settings](https://docs.netsipp.com/en/pbx-ayarlari/genel-ayarlar) - [Time Condition Management](https://docs.netsipp.com/en/pbx-ayarlari/zaman-kosullari) - **Projects and Tickets** - [Projects](https://docs.netsipp.com/en/projeler-ve-biletler/proje-detay) - **Users and Roles** - [Agent (User) Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/agent-yonetimi) - [Role Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/roller) - **Profile and Account** - [Profile & Account Settings](https://docs.netsipp.com/en/profil-ve-hesap/profil) - **Reports** - [Call Reports ](https://docs.netsipp.com/en/raporlar/cagri-raporlari) - [Agent Call Report](https://docs.netsipp.com/en/raporlar/agent-cagri) - [CDR Report](https://docs.netsipp.com/en/raporlar/cdr) - [Organization Daily Report](https://docs.netsipp.com/en/raporlar/gunluk-organizasyon) - [Queue Daily Report](https://docs.netsipp.com/en/raporlar/kuyruk-gunluk) - [Queue Detail Report](https://docs.netsipp.com/en/raporlar/kuyruk-detay) - **Integrations** - [Zoho CRM ](https://docs.netsipp.com/en/entegrasyonlar/zoho-crm) - [ikas ](https://docs.netsipp.com/en/entegrasyonlar/ikas) - [Aidatım](https://docs.netsipp.com/en/entegrasyonlar/aidatim) - [ArnivaIsp](https://docs.netsipp.com/en/entegrasyonlar/arnivaisp) - [Dia](https://docs.netsipp.com/en/entegrasyonlar/dia) - [Ennet](https://docs.netsipp.com/en/entegrasyonlar/ennet) - [Freshdesk](https://docs.netsipp.com/en/entegrasyonlar/freshdesk) - [Halı Pratik](https://docs.netsipp.com/en/entegrasyonlar/hali-pratik) - [Hubspot](https://docs.netsipp.com/en/entegrasyonlar/hubspot) - [Kommo](https://docs.netsipp.com/en/entegrasyonlar/kommo) - [Logo](https://docs.netsipp.com/en/entegrasyonlar/logo) - [Monday](https://docs.netsipp.com/en/entegrasyonlar/monday) - [NegroPOS](https://docs.netsipp.com/en/entegrasyonlar/negropos) - [Slack](https://docs.netsipp.com/en/entegrasyonlar/slack) - [Teamgram](https://docs.netsipp.com/en/entegrasyonlar/teamgram) - [Ticimax](https://docs.netsipp.com/en/entegrasyonlar/ticimax) - [T-Soft](https://docs.netsipp.com/en/entegrasyonlar/tsoft) - [Usta Pos](https://docs.netsipp.com/en/entegrasyonlar/usta-pos) - [WhatsApp](https://docs.netsipp.com/en/entegrasyonlar/whatsapp) - [Zendesk](https://docs.netsipp.com/en/entegrasyonlar/zendesk) - [Zoho Desk](https://docs.netsipp.com/en/entegrasyonlar/zoho-desk) - [Wiradius](https://docs.netsipp.com/en/entegrasyonlar/wiradius) - [Wordpress Woocommerce](https://docs.netsipp.com/en/entegrasyonlar/wordpress-woocommerce) ## Full documentation - [llms.txt](https://docs.netsipp.com/llms.txt): Site index — every page with its summary - [llms-full.txt](https://docs.netsipp.com/llms-full.txt): Plain-text copy of every document in one file