---
title: "General Settings"
description: "The General Settings page is where you manage your PBX's general configuration and the core settings used across the system."
section: "PBX Settings"
site: "Netsipp Knowledge Base"
language: en
url: https://docs.netsipp.com/en/pbx-ayarlari/genel-ayarlar
---

# **General Settings**

The **General Settings** page is where you manage your PBX's general configuration and the core settings used across the system.

- To reach the **General Settings** screen, follow **PBX Settings > Advanced Setup > General Settings**.
- In the **PBX Settings** section of the page, you can select the default voice language used by the system. You can set the announcement language of your PBX by choosing between Turkish (Female), Turkish (Male), English, Spanish and the other supported languages.

Once you have made your selection, click the **Save** button to apply your changes.

![1786101808550-8173b2bc3bc8da2a08fe6fc9.jpg](https://dosyaindir.netgsm.com.tr/download?p=7e33383207543eedf441bad6460b864280bdcebce1cbaabc37a17f00473cc6853dc8e227ef23aa12cc492ca0702039ca66a58312dff60a679297480c3541ab5340d26e5d0b120c0e08f4e19cc6719056990d947e2aab6664028cbf9379ef62c8d58522c492af03777619c23a807fcb735d78053e056768561385ff3271d6c59a%3A%3A794f464b2ab5b96508f82b580c4c6673&h=76e3e0ad0ec106cea4cf53f0e0f6056241c0daf8a0cb17dc1b2a22cd793924f3&v=c28eb5229c38a95f5aba8adffe6243dc%3A%3A09af966c2020101caa11c3813a18fc24)

## Site menu

- [Introduction](https://docs.netsipp.com/en)
- **Authentication**
  - [Create Account](https://docs.netsipp.com/en/kimlik-dogrulama/hesap-olustur)
  - [User Login](https://docs.netsipp.com/en/kimlik-dogrulama/kullanici-girisi)
  - [Password Reset](https://docs.netsipp.com/en/kimlik-dogrulama/sifre-sifirlama)
- **Organization**
  - [Organization List ](https://docs.netsipp.com/en/organizasyon/organizasyon-listesi)
  - [Organization Settings](https://docs.netsipp.com/en/organizasyon/ayarlar)
  - [Organization Schema](https://docs.netsipp.com/en/organizasyon/sema)
  - [Wallboard](https://docs.netsipp.com/en/organizasyon/tv-ekrani)
  - [Flow Designer](https://docs.netsipp.com/en/organizasyon/akis-diyagrami)
  - [Directory Management](https://docs.netsipp.com/en/organizasyon/rehber)
  - [Break Management](https://docs.netsipp.com/en/organizasyon/molalar)
  - [Supervisor](https://docs.netsipp.com/en/organizasyon/supervisor)
  - [Auto Dialer](https://docs.netsipp.com/en/organizasyon/otomatik-arama)
  - [Public API](https://docs.netsipp.com/en/organizasyon/public-api)
  - [FCT](https://docs.netsipp.com/en/organizasyon/fct)
- **Marketplace**
  - [Product Store](https://docs.netsipp.com/en/pazar-yeri/katalog)
  - [Shopping Cart](https://docs.netsipp.com/en/pazar-yeri/sepet)
  - [Checkout Page](https://docs.netsipp.com/en/pazar-yeri/odeme)
  - [Product Detail Page](https://docs.netsipp.com/en/pazar-yeri/urun-detay)
- **Products**
  - [Cloud PBX Packages](https://docs.netsipp.com/en/urunler/bulut-santral-paketleri)
  - [Agent Module](https://docs.netsipp.com/en/urunler/agent-modulu)
  - [Agent Screen Applications](https://docs.netsipp.com/en/urunler/agent-ekrani-uygulamalari)
  - [Supervisor Module](https://docs.netsipp.com/en/urunler/supervisor-modulu)
  - [Wallboard](https://docs.netsipp.com/en/urunler/tv-ekrani-modulu)
  - [Call Recording](https://docs.netsipp.com/en/urunler/gorusme-kaydi)
  - [Call Transcript](https://docs.netsipp.com/en/urunler/cagri-transkript)
  - [Quality Evaluation Module](https://docs.netsipp.com/en/urunler/kalite-degerlendirme-modulu)
  - [Post-Call Survey](https://docs.netsipp.com/en/urunler/cagri-sonu-anket)
  - [Call Center Reports](https://docs.netsipp.com/en/urunler/cagri-merkezi-raporlari)
  - [Netsipp Live Chat](https://docs.netsipp.com/en/urunler/netsipp-canli-chat)
  - [Directory Lookup](https://docs.netsipp.com/en/urunler/rehber-sorgusu)
  - [PBX Extension](https://docs.netsipp.com/en/urunler/toplam-dahili-adedi)
  - [Telephone Line (Trunk) Package](https://docs.netsipp.com/en/urunler/telefon-hatti)
  - [Netsipp Webhook](https://docs.netsipp.com/en/urunler/netsipp-webhook)
  - [Custom API](https://docs.netsipp.com/en/urunler/ozel-api-custom)
  - [Netsipp Softphone Desktop](https://docs.netsipp.com/en/urunler/netsipp-softphone-masaustu)
  - [Netsipp Softphone Mobile](https://docs.netsipp.com/en/urunler/netsipp-softphone-mobil)
  - [Netgsm SMS](https://docs.netsipp.com/en/urunler/netgsm-sms)
  - [NetIYS](https://docs.netsipp.com/en/urunler/netiys)
  - [Netsipp Mail](https://docs.netsipp.com/en/urunler/netsipp-mail)
  - [Physical IP FCT](https://docs.netsipp.com/en/urunler/fiziki-ip-fct)
  - [Auto Dialer](https://docs.netsipp.com/en/urunler/otomatik-arama-urun)
  - [eSIM-FCT](https://docs.netsipp.com/en/urunler/ip-fct)
  - [NGN Trunk Service](https://docs.netsipp.com/en/urunler/ngn-trunk-hizmeti)
  - [Show Calling Number](https://docs.netsipp.com/en/urunler/arayan-numarayi-goster)
- **PBX Settings**
  - [Extension Management](https://docs.netsipp.com/en/pbx-ayarlari/dahililer)
  - [Queue Management](https://docs.netsipp.com/en/pbx-ayarlari/kuyruklar)
  - [Announcement Management](https://docs.netsipp.com/en/pbx-ayarlari/anonslar)
  - [IVR Menu Management](https://docs.netsipp.com/en/pbx-ayarlari/ivr-listesi)
  - [Department Management](https://docs.netsipp.com/en/pbx-ayarlari/departmanlar)
  - [Team Management](https://docs.netsipp.com/en/pbx-ayarlari/takimlar)
  - [Outbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/giden-hatlar)
  - [Inbound Call Rules](https://docs.netsipp.com/en/pbx-ayarlari/gelen-hatlar)
  - [Telephone Line Management](https://docs.netsipp.com/en/pbx-ayarlari/trunk-yonetimi)
  - [Sound Library](https://docs.netsipp.com/en/pbx-ayarlari/sistem-kayitlari)
  - [General Settings](https://docs.netsipp.com/en/pbx-ayarlari/genel-ayarlar) ← this page
  - [Time Condition Management](https://docs.netsipp.com/en/pbx-ayarlari/zaman-kosullari)
- **Projects and Tickets**
  - [Projects](https://docs.netsipp.com/en/projeler-ve-biletler/proje-detay)
- **Users and Roles**
  - [Agent (User) Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/agent-yonetimi)
  - [Role Management](https://docs.netsipp.com/en/kullanicilar-ve-roller/roller)
- **Profile and Account**
  - [Profile & Account Settings](https://docs.netsipp.com/en/profil-ve-hesap/profil)
- **Reports**
  - [Call Reports ](https://docs.netsipp.com/en/raporlar/cagri-raporlari)
  - [Agent Call Report](https://docs.netsipp.com/en/raporlar/agent-cagri)
  - [CDR Report](https://docs.netsipp.com/en/raporlar/cdr)
  - [Organization Daily Report](https://docs.netsipp.com/en/raporlar/gunluk-organizasyon)
  - [Queue Daily Report](https://docs.netsipp.com/en/raporlar/kuyruk-gunluk)
  - [Queue Detail Report](https://docs.netsipp.com/en/raporlar/kuyruk-detay)
- **Integrations**
  - [Zoho CRM ](https://docs.netsipp.com/en/entegrasyonlar/zoho-crm)
  - [ikas ](https://docs.netsipp.com/en/entegrasyonlar/ikas)
  - [Aidatım](https://docs.netsipp.com/en/entegrasyonlar/aidatim)
  - [ArnivaIsp](https://docs.netsipp.com/en/entegrasyonlar/arnivaisp)
  - [Dia](https://docs.netsipp.com/en/entegrasyonlar/dia)
  - [Ennet](https://docs.netsipp.com/en/entegrasyonlar/ennet)
  - [Freshdesk](https://docs.netsipp.com/en/entegrasyonlar/freshdesk)
  - [Halı Pratik](https://docs.netsipp.com/en/entegrasyonlar/hali-pratik)
  - [Hubspot](https://docs.netsipp.com/en/entegrasyonlar/hubspot)
  - [Kommo](https://docs.netsipp.com/en/entegrasyonlar/kommo)
  - [Logo](https://docs.netsipp.com/en/entegrasyonlar/logo)
  - [Monday](https://docs.netsipp.com/en/entegrasyonlar/monday)
  - [NegroPOS](https://docs.netsipp.com/en/entegrasyonlar/negropos)
  - [Slack](https://docs.netsipp.com/en/entegrasyonlar/slack)
  - [Teamgram](https://docs.netsipp.com/en/entegrasyonlar/teamgram)
  - [Ticimax](https://docs.netsipp.com/en/entegrasyonlar/ticimax)
  - [T-Soft](https://docs.netsipp.com/en/entegrasyonlar/tsoft)
  - [Usta Pos](https://docs.netsipp.com/en/entegrasyonlar/usta-pos)
  - [WhatsApp](https://docs.netsipp.com/en/entegrasyonlar/whatsapp)
  - [Zendesk](https://docs.netsipp.com/en/entegrasyonlar/zendesk)
  - [Zoho Desk](https://docs.netsipp.com/en/entegrasyonlar/zoho-desk)
  - [Wiradius](https://docs.netsipp.com/en/entegrasyonlar/wiradius)
  - [Wordpress Woocommerce](https://docs.netsipp.com/en/entegrasyonlar/wordpress-woocommerce)

## Full documentation

- [llms.txt](https://docs.netsipp.com/llms.txt): Site index — every page with its summary
- [llms-full.txt](https://docs.netsipp.com/llms-full.txt): Plain-text copy of every document in one file