Netsipp Live Chat

Netsipp Live Chat is the product that lets you communicate with your visitors in real time through your website and digital channels. By answering customer requests quickly, it increases satisfaction and supports your sales processes.

What You Can Do

• You can have instant conversations with users visiting your website.
• You can manage incoming customer requests from a single screen.
• You can improve the customer experience by responding quickly.

When It Is Used

• When you want to answer the questions of visitors to your website without them waiting on the phone.
• When you want to increase your conversion rate by handling pre-sales questions instantly.
• When you want to open a support channel other than the phone.

Setup

• Thanks to its easy setup and user-friendly interface, your teams can start using it in a short time.

Getting the Product

• You can reach the product catalog by following the Marketplace step in the left menu.
• Select the Netsipp Live Chat product to open the product detail page.
• Click the Add to Cart button to add the product to your cart and complete the payment steps.

Tip: If you want to transfer events belonging to live support conversations to your own systems, you can review the Netsipp Webhook product.