Supervisor Module

The Netsipp Supervisor Module lets call center managers monitor and manage operations in real time. Agent statuses, active calls, queue performance and instant statistics can be followed from a single screen. When needed, supervisors can join calls, listen in, perform transfers and evaluate team performance instantly.

Getting the Product

• You can reach the product catalog by following the Marketplace step in the left menu.
• Select the Supervisor Module product to open the product detail page.
• Click the Add to Cart button to add the product to your cart and complete the payment steps.